Connect Quickly

Find your counterparty in the Cloud9 Community, send an invitation, and connect in seconds.

Start Communicating

Once you've created your buttons, click to talk via a shout down or a ring down.

Shout to One, or Many Counterparties

Initiate calls to a single counterparty, or use group shouts to reach multiple counterparties at once.

Don't Miss A Thing With Call History and Playback

View call history so you never miss a call, and review calls with instant playback.

Connect Quickly

Find your counterparty in the Cloud9 Community, send an invitation, and connect in seconds.

Start Communicating

Once you've created your buttons, click to talk via a shout down or a ring down.

Shout to One, or Many Counterparties

Initiate calls to a single counterparty, or use group shouts to reach multiple counterparties at once.

Don't Miss A Thing With Call History and Playback

View call history so you never miss a call, and review calls with instant playback.

C9 Trader at a Glance

Reduce your communications costs by up to 50% by eliminating expensive private lines and desktop hardware.

Scale up or scale down your number of users based on your business needs.

Instantly find existing counterparties via our global community of users, or make connections to new counterparties.

Integrated recording supports mobility and provides added compliance. Activity is also tracked by user to provide enhanced reporting.

Unified Communications and Collaboration integration with major voice service providers, Cisco Call Manager and Skype for Business enables you to leverage existing enterprise communication capabilities.

Ensure voice data and recordings are secure in transit and at rest with triple encryption technology.

Manage your users globally via the Cloud9 portal to eliminate the hassle of managing multiple, disparate systems by location or geography.

Cloud9 also supports dial-tone, private lines, hoots, audio broadcasts, ambient speakers, group call capabilities, and all of the features traders and the back and middle office expect.

End-to-End Security

Cloud9 employs a multi-level security approach to prevent, monitor, and rapidly respond to security challenges.

Prevention, Monitoring, Response

Cloud9 follows Information Security Management System (ISMS) guidelines from ISO 27001. The system also employs extensive monitoring, with polices around escalation and response.

Perimeter and Network Security

Perimeter data flows and device access are identified and secured. All network traffic is encrypted using the most secure keys and protocols, with routine 3rd party vulnerability reviews.

Server Security

Servers are configured with only necessary processes to minimize attack surfaces. Security patches and best practices are regularly applied to running processes.

Application Security and Data Security

Cloud9 uses multifactor identification, and third party application level reviews are routinely conducted. Data is encrypted at rest, backed up regularly, and access is isolated.

It was a very smooth transition onto Cloud9, and the mobility it gives us along with the ability to connect to firms globally is good for our business - it's good for any business.

Jesse DiPlacido, Partner at Eclipse International

Case Study

Eclipse International Uses Cloud9 to Stay Connected with Counterparties

Eclipse International is an OTC brokerage based in New York City that services all energy products, including heating oil, gas oil, natural gas, WTI crude oil, and more.

Case Study

Leading Oil and Gas Producer Selects Leading Edge Trader Voice Solution

Cloud9 Delivers Extensive Community of Counterparties and Secure, Reliable Service for Leading Oil and Gas Producer.

Why Cloud9

Both Traders and IT love the reliability, ease-of-use, and streamlined management the C9 Trader offers.  Click the drop down in the table below to learn more about why our customers choose Cloud9.

Ease of Use: Manage your settings, and find and connect with counterparties in seconds. Little to no training is required to start using Cloud9.

Global User Management: Access Cloud9’s self-service portal for global, centralized management of groups (trading desks) and users. Organizations can establish user profiles and policies across groups, subgroups, and at an individual level.

Voice Quality: Cloud9 features high definition audio, which means your counterparties will come in loud and clear and sound like they’re standing next to you.

Ease of Installation: Infrastructure and network service deployment and management are streamlined with a single, software-as-a-service based application that can be deployed on demand. Regardless of where a trader is located, implementation can be performed on site or remotely.

Expanded Network of Trading Parties: The Cloud9 directory organizes trading partners by communities and asset class, so it is easy to find and connect with new counterparties.

Service Updates: Software updates are automatically pushed to users, which means that users don’t have to worry about extensive cost and time associated with updating software and equipment.

Mobility: Work anywhere you have an internet connection, without being dependent on equipment and telcomm infrastructure.

Scalability: Software-as-a-service model means new users can be added or deleted based on business requirements.

Low Desktop Footprint: Takes up a small amount of space on an already crowded desktop.

Inherent Disaster Recovery: Eliminates the overhead associated with maintaining redundant equipment at a back-up disaster recovery site, while providing a more robust environment.