Cloud9 Partners with Business Systems (UK) Ltd for Compliant Voice Recording

Cloud9 Partners with Business Systems (UK) Ltd for Compliant Voice Recording

NEW YORK, March 10, 2020 Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, has partnered with Business Systems (UK) Ltd (“BSL”), a specialist in call recording and workforce optimization solutions, to provide more robust and legally-compliant cloud-based recording solutions for institutional traders.

Through the collaboration, Cloud9 and BSL can provide customers with a more comprehensive recording management system that features a sleek, easy-to-use dashboard for viewing data. Cloud9’s purpose-built communication and data digitization platform captures voice conversations of institutional traders that can be repurposed for regulatory reporting, monitoring and trade reconstruction via BSL’s optimization platform.

“Institutional voice recordings have historically been one of the most unstructured forms of data in capital markets,” said Jerry Starr, CEO of Cloud9 Technologies. “By partnering with innovative and well-established firms like BSL, we’re unlocking new avenues for voice data so that financial institutions can remain compliant while making more informed, strategic decisions.”

“Firms in today’s financial sector need to be able to repurpose their data in numerous ways,” said Richard Mill, Managing Director at BSL. “As the industry evolves, as do the needs and demands of our customers. The marriage of BSL and Cloud9 allows us to provide the technical capabilities necessary to stay ahead of these changes as they unfold.”

The core module provides reporting and portal view into one or more recording systems and can be seamlessly integrated into existing workflows, addressing rising infrastructure costs faced by financial institutions and incentivizing them to leverage voice data more effectively. It has the ability to ingest voice, SMS, and IM chat data.

About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.

About Business Systems (UK) Ltd
Business Systems (UK) Ltd specializes in providing workforce optimization technology solutions and today ranks as one of the industry’s most experienced and innovative providers of call recording platforms. The company’s expertise covers systems design, project management, implementation and ongoing service delivery-support. BSL is the UK’s largest and most established independent call recording specialist extending its global reach through specific associated partners. Founded in 1988, the company has built an impressive reputation for implementing complex projects on time and counts amongst its clients, institutions such as The Bank of England and Standard Life.

MEDIA CONTACT
P.J. Kinsella
Paragon Public Relations
pj@paragonpr.com
+1.646.558.6226

An Industry First: Cloud9 and IPC Launch Innovative Disaster Recovery as a Service Solution

An Industry First: Cloud9 and IPC Launch Innovative Disaster Recovery as a Service Solution

NEW YORK – March 4, 2020 IPC, a leading provider of communications and networking solutions for the financial markets, and Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, announced today the launch of Disaster Recovery as a Service (DRaaS). The introduction of this state-of-the-art cloud-based offering for financial firms transforms the industry with a complete turnkey solution for voice trading disaster recovery. DRaaS is a SaaS service that allows traders to have ubiquitous access to a custom-designed virtual trading desk from any global location during an emergency.  

“Political unrest, natural disasters, pandemic threats and a litany of other unpredictable events frequently jeopardize the most critical operations of traders,” said Bob Santella, Chief Executive Officer, IPC. “Continuous innovation is in IPC’s DNA and the launch of DRaaS, an industry first, is an example of us pursuing partnerships and constantly solving for some of the most pressing challenges facing financial market participants.” 

 

“DRaaS, developed by our award-winning partnership with IPC, can protect your business’ most vital trading functions during a disaster,” said Gerald Starr, Chief Executive Officer, Cloud9. “DRaaS is transformational for the industry as all market participants can be empowered with a complete disaster recovery plan that requires little or no capital expense or infrastructure investment.”

DRaaS is underpinned by two award-winning solutions – IPC’s Connexus Cloud™ multi-cloud platform, a global ecosystem that interconnects more than 6,600 diverse capital market participants across 750 cities in over 60 countries, and Cloud9’s C9 Trader™ voice communications and analytics platform. DRaaS is agnostic to the customer’s existing voice technology and is designed to work with all trading systems and other endpoints.  The annual DRaaS subscription model affords firms the ability to support any number of trading positions for their business contingency requirements through a plan customized for each trader’s configuration.

The DRaaS solution unites the best of IPC and Cloud9 technologies to address an underserved market requirement. Traders have access to the following voice trading features from any location during an emergency:

  • Full-featured and customized soft turret interface on the user’s computer/laptop
  • Access to all IPC trader voice services and trading counterparties
  • Full voice recording and trading compliance
  • Outgoing public switched telephone network (PSTN) calling
  • Global intercom between all DRaaS users within the firm
  • Global hoot & holler

Market participants interested in speaking to IPC and Cloud9 subject matter experts about DRaaS can schedule a meeting with us. We also encourage you to learn more at www.ipc.com and www.c9tec.com

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About IPC
IPC is a technology and service leader powering the global financial markets. We help clients anticipate change and solve problems, setting the standard with industry expertise, exceptional service and comprehensive technology. With a customer-first mentality, IPC brings together one of the largest and most diverse global financial ecosystems spanning all asset classes and market participants. As the enabler of this ecosystem, IPC empowers the community to interact, transact and react to market changes and challenges, and we collaborate with our customers to help make them secure, productive, compliant and connected. Visit ipc.com and follow us on Linkedin and Twitter (@IPC_Systems_Inc).

About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit: c9tec.com.

Certain statements contained in this press release may be forward-looking statements. Any forward-looking statements are based on current expectations, assumptions, estimates and projection and involve known and unknown risks and uncertainties. Actual results may differ materially from any future results expressed or implied by these forward-looking statements.

IPC and Cloud9 Win ‘Best Cloud-Based Trading Data Management Solution’ at the TradingTech Insight Awards Europe 2020

IPC and Cloud9 Win ‘Best Cloud-Based Trading Data Management Solution’ at the TradingTech Insight Awards Europe 2020

LONDON, February 26, 2020 — IPC, a leading global provider of secure, compliant communications and networking solutions for financial market participants, and Cloud9 Technologies, a leader in cloud-based communications, today announced that their integrated voice-trading platform has won the “Best Cloud-Based Trading Data Management Solution” category at the TradingTech Insight Awards Europe 2020. IPC and Cloud9 received the award at a ceremony on February 25, 2020 in London.

“We dedicate this award to our customers, who have rapidly embraced the transformative voice trading platform IPC has built in conjunction with Cloud9,” said Bob Santella, Chief Executive Officer, IPC. “We knew that by working together, the IPC and Cloud9 platform would become the number one choice for traders globally.” 

 

“We had one goal with this partnership, and that was to empower financial firms to build smarter and more profitable trading strategies,” said Gerald Starr, Chief Executive Officer, Cloud9. “It’s immensely rewarding that the industry at large already recognizes the value delivered by the IPC-Cloud9 integrated trading solution.”

Rapidly being deployed around the world, the IPC-Cloud9 platform provides the global trading community with a unified solution for endpoint connectivity, mobility, advanced data analytics and business continuity planning. The integrated cloud-based service unites IPC’s Unigy™ trading communications platform and Connexus™ Cloud global financial ecosystem with Cloud9’s C9 Trader™ voice communications and analytics platform. 

Produced by A-Team, the TradingTech Insight Awards Europe emphasize operational and product excellence in financial trading technology and reflect the different challenges facing market practitioners and suppliers as they seek to develop trading and data solutions in the rapidly changing European marketplace. The shortlist was selected by the TradingTech Advisory Board, as well as A-Team’s editorial team, with the winner voted for by the TradingTech Insight readership.

About IPC
IPC is a technology and service leader powering the global financial markets. We help clients anticipate change and solve problems, setting the standard with industry expertise, exceptional service and comprehensive technology. With a customer-first mentality, IPC brings together one of the largest and most diverse global financial ecosystems spanning all asset classes and market participants. As the enabler of this ecosystem, IPC empowers the community to interact, transact and react to market changes and challenges, and we collaborate with our customers to help make them secure, productive, compliant and connected. 

About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit: www.c9tec.com.

Certain statements contained in this press release may be forward-looking statements. Any forward-looking statements are based on current expectations, assumptions, estimates and projection and involve known and unknown risks and uncertainties. Actual results may differ materially from any future results expressed or implied by these forward-looking statements.

Cloud9 Appoints Jim Miller as Chief Operating Officer

Cloud9 Appoints Jim Miller as Chief Operating Officer

NEW YORK, February 19, 2020 Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, has appointed Jim Miller as Chief Operating Officer (COO). In this role, Jim will guide product realization and rollout, as well as assist in defining business and market strategies across the organization, including the Company’s efforts to facilitate the integration of voice data and activity into the trader workflow.

Jim brings more than 30 years of fintech experience to his new position at Cloud9, with an extensive background in delivering innovative technology to the trading floor.  Prior to joining Cloud9 as Head of Product and Development in 2018, Jim was CTO and Co-founder at InterNex Capital, where he led the technology planning and build for InterNex’s asset-backed alternative lending platform. As CTO of Creditex and co-founder and CTO of trueEX, Jim spearheaded the development of the award-winning trading platforms for the derivatives markets. Earlier in his career, Jim was the Director of US Credit Derivatives Technology at Barclays.

“Jim has been exceptional in driving our product development efforts and we are thrilled to announce his appointment as Chief Operating Officer, ” said Gerald Starr, CEO and co-founder of Cloud9. “With his wealth of first-hand experience in strategic planning, combined with his deep knowledge of the trading ecosystem, Jim will be invaluable in steering our operations as we continue to innovate and deliver high-performance voice collaboration and data services to institutional traders.”

Jim holds a Bsc in Computer Science from Virginia Tech. He also serves as a mentor to college students on business skills and startup ideas at StreetWise Partners and works as a volunteer supporting Habitat for Humanity International’s disaster and humanitarian relief work.

About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets. 

MEDIA CONTACT
P.J. Kinsella
Paragon Public Relations
pj@paragonpr.com
+1.646.558.6226

Cloud9 Named Finalist for Best Cloud Computing Solution in FTF News Tech Innovation Awards 2020

Cloud9 Named Finalist for Best Cloud Computing Solution in FTF News Tech Innovation Awards 2020

Cloud9 has been named a finalist in the 2020 FTF News Technology Innovation Awards in the category of Best Cloud Computing Solution

The FTF News Technology Innovation Awards celebrate and recognize the individuals, fintech vendors and regulators that have made significant strides and noteworthy achievements in operational excellence over the last 12 months. 

Winners are selected across 29 categories through reader voting, which is now open until April 17. 

Show your support and cast your vote for Cloud9 as the industry’s Best Cloud Computing Solution!