[PODCAST] Extracting Voice Data – The Pivot Point in Institutional Trading

[PODCAST] Extracting Voice Data – The Pivot Point in Institutional Trading

Voice trading continues to be a pivotal element of daily workflows across the institutional marketplace, which means that access to greater voice metadata is imperative for strategic, regulatory and operational purposes. In the fourth episode of Cloud9’s podcast series examining developments in the voice trading landscape, Cloud9 CAO and Head of Partnerships Brian Hunt and Verint VP of Product Strategy Phil Fry examine the who, where, what and why of accessing greater voice metadata and how this will progress as we near the end of one of the most challenging years in recent memory.

Cloud9 Partners with Enghouse to Enhance Voice Data Analysis and Measurement

Cloud9 Partners with Enghouse to Enhance Voice Data Analysis and Measurement

NEW YORK, November 11, 2020Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, has partnered with Enghouse Interactive to integrate its Proteus Trader advanced voice trading accounting application for the institutional marketplace. The collaboration between Cloud9 and Enghouse Interactive provides investment banks and trading firms with a more robust tool for network management and planning, private wire management, and more efficient way to monitor and minimize voice trading costs. 

With many still adjusting their technology infrastructure to ensure efficiency in a remote work environment, Proteus Trader provides compliance officers and head of trading desks with the most accurate method for measuring trading voice activity. The combination of Proteus Trader with Cloud9’s purpose-built voice collaboration platform delivers an automatic feed of voice trading information and data, streamlines the compliance reporting process and delivers more efficient infrastructure management.

“As financial services increase their technology expenditures, cost control becomes paramount. The integration of Cloud9 with Enghouse’s Proteus Trader software gives customers total insight into their telephony spend, allowing them to efficiently scale their counterparty network,” said Brian Hunt, Chief Administrative Officer and Head of Partnerships at Cloud9. “Teaming up with Enghouse Interactive to incorporate Proteus Trader into our software is addressing something that has become a growing concern for trading firms.”

“Voice trading remains an integral part of the institutional trading landscape but firms need more sophisticated ways to manage their networks and infrastructure,” said Trevor Davis, Head of Product Marketing at Enghouse Interactive. “We’re excited to be working with Cloud9 to help elevate these capabilities for institutional traders.”

Proteus Trader’s inventory database is auto-populated by Cloud9 to show all private wires and their circuit data, so there is no need for manual updates, which can be prone to human error. This ensures complete visibility of private-wires and other trader voice assets by tracking them in an inventory database, allowing supplier details, renewal dates, costs and other asset data to be stored and managed in one place. 

About Cloud9 Technologies

Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.

About Enghouse Interactive

Enghouse Interactive (www.enghouseinteractive.co.uk) delivers technology and expertise to maximize the value of every customer interaction. Core technologies include contact center, attendant console, predictive outbound dialer, knowledge management, IVR and call recording solutions that support any telephony environment, on-premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and dedicated staff across the Company’s international operations.

Enghouse Interactive is a subsidiary of Enghouse, a Canadian publicly traded company (TSX:ENGH), which provides enterprise software solutions focusing on remote work, visual computing and communications for next-generation software-defined networks. The Company’s two-pronged growth strategy focuses on internal growth and acquisitions, which, to date, have been funded through operating cash flows. The Company is well capitalized, has nominal long-term debt and is organized around two business segments: the Interactive Management Group and the Asset Management Group. Further information about Enghouse may be obtained from the Company’s website at www.enghouse.com.

Cloud9 Unveils C9Trader Stratus to Provide Next-Gen Unified Voice Trading Experience

Cloud9 Unveils C9Trader Stratus to Provide Next-Gen Unified Voice Trading Experience

NEW YORK, October 20, 2020Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, has launched C9Trader Stratus, an enhanced UI that offers institutional traders more efficient workflows and greater options for voice trading. By combining both traditional ‘turret’ functionality with flexible new features, the intuitive and customizable user interface empowers traders to instantly connect with global trading partners – anywhere, anytime.

Designed from the outset with trader feedback, Stratus provides enhanced visibility across all team members’ activities while allowing users to customize content to easily align with their workflows. Benefits of Cloud9’s purpose-built communication platform include:

  • Open and interoperable with other apps
  • Rich call metadata and analytics to analyze trade performance
  • Easy to set up and scale (up or down) SaaS model
  • Unlimited, instant connections without the need for traditional private lines
  • High-quality audio 
  • Secure surveillance and compliance with encrypted storage of recordings
  • Inherent BCP and mobility at no additional cost

“The institutional trading ecosystem is shifting and the industry is recognizing that premium voice trading solutions are a pivotal piece to efficient anywhere, anytime trading capabilities,” said Jim Miller, COO of Cloud9. “Stratus leverages Cloud9’s trusted technology foundation and elevates it to provide the workflow optimization that traders need.”

To learn about Stratus and to access reference guides and video tutorials, visit https://c9tec.com/cloudhub-stratus/

Cloud9 Validated as Citrix Ready® to Empower Voice Trading Workflows from Anywhere

Cloud9 Validated as Citrix Ready® to Empower Voice Trading Workflows from Anywhere

NEW YORK, NY – September 23, 2020 Cloud9 Technologies (“Cloud9”), a provider of cloud-based communications, today announced that its voice trading solution C9 Trader has been validated as Citrix® Ready™. Through the Citrix Ready Program, Cloud9’s sophisticated voice trading APIs can be distributed to institutional traders in any location in an efficient and secure manner.

The collaboration of C9 Trader and Citrix Virtual Apps and Desktops™ provides customers with the confidence that they can access C9’s complete suite of voice trading and UUC tools as well as leverage all data capture capabilities. This collaboration enables greater workflow, interoperability and provides customers with the confidence that they can access C9 from anywhere at any time.

The Citrix Ready Program offers robust testing, verification, and joint marketing for Citrix Workspace™ and App Delivery and Security–with over 400,000 validations listed in the Citrix Ready Marketplace. Through Cloud9’s open and interoperable framework, financial institutions receive seamless connectivity to an unlimited set of potential users through its network of financial technology partners. Cloud9’s expansive, rapidly-growing community and seamless integration with existing legacy communities empower increased efficiency and greater access to liquidity providers.

“The institutional marketplace is rapidly evolving and the ability to access the virtual trading floor and turn voice metadata into strategic insights quickly is pivotal,” said Brian Hunt, Chief Administrative Officer and Head of Partnerships at Cloud9. “With our offering now being part of the Citrix Ready partner ecosystem, we’ve demonstrated that our goal is to provide the highest quality experience for our customers.”

“Financial institutions want to be able to easily access workflows regardless of whether they’re on the trading floor or working from home,” said John Panagulias, Director, Developer and Partner Programs at Citrix. “Cloud9 and Citrix are making this process as efficient as possible while providing greater optionality for the institutional trading ecosystem.”

Cloud9 completed a rigorous verification process to ensure compatibility with Citrix, providing confidence in joint solution compatibility. The Citrix Ready program makes it easy for customers to identify complementary products and solutions that can enhance Citrix environments. 

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About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.

About Citrix Ready
The Citrix Ready Program is a technology partner program that helps software and hardware vendors of all types develop and integrate their products with Citrix technology. To become a partner and earn the Citrix Ready designation, companies validate their solutions through a robust testing and verification process that ensures compatibility with Citrix solutions. Technical specialists are available to assist with the integration and testing phases on the way to Citrix Ready verification. Partners can then participate in joint marketing activities to drive awareness and generate demand for their solutions. Partner solutions are also listed in the Citrix Ready Marketplace, an on-line resource that customers can use to easily search and find compatible solutions for their Citrix deployments or environment.

For media inquiries, contact:
P.J. Kinsella
EVP, Media Relations, Paragon PR
pj@paragonpr.com
+1.973.255.7153

[PODCAST] Fostering greater flexibility in a cloud environment

[PODCAST] Fostering greater flexibility in a cloud environment

As trading tools become more sophisticated, one thing that financial institutions continue to put at the top of their priority list is flexibility in their solutions. While the industry is gaining a greater appetite for working remotely, enabling greater flexibility in a cloud-based environment can still pose challenges. In episode 3 of Cloud9’s podcast series, Cloud9 SVP of Technology & Operations David Midgett and Business Systems Ltd Sales Director Will Davenport discuss how to address some of these hurdles and how the trading landscape will continue to evolve in the months ahead.

Cloud9 Named to CB Insights Fintech 250 for Second Consecutive Year

Cloud9 Named to CB Insights Fintech 250 for Second Consecutive Year

New York; September 1, 2020 – Cloud9 Technologies has been named to CB Insights’ third annual Fintech 250, its ranking of the most promising private financial technology startups in the world. This is the second consecutive time that Cloud9 has been named to the prestigious list, where the Company has been recognized among the best in Capital Markets.

Through an evidence-based approach, the CB Insights Intelligence Unit selected the Fintech 250 from a pool of 16,000 companies, including applicants and nominees, based on several factors. These factors include patent activity, investor quality, news sentiment analysis, proprietary Mosaic scores, market potential, partnerships, competitive landscape, team strength, and tech novelty. The Mosaic Score, based on CB Insights’ algorithm, measures the overall health and growth potential of private companies to help predict a company’s momentum.

“We’re proud to, once again, recognize the 250 best private fintech companies globally. This year’s Fintech 250 represents 25 countries and spans 19 categories — reimagining everything from retail banking and crypto, to insurance and asset management,” said CB Insights CEO Anand Sanwal. “The previous Fintech 250 class raised more than $22 billion in investor financing and saw more than 20 exits after being recognized, and we expect this year’s class will have similar success as they continue to transform how people and businesses spend, save, borrow, and invest their money.”

 

“The financial technology landscape is evolving rapidly, especially with what has transpired this year and how firms have had to adjust their technology approach and strategy due to the shifting working conditions,” said Jerry Starr, CEO & co-founder of Cloud9 Technologies. “To be recognized among the most innovative fintech companies in the world is a tribute to the fantastic work our team has done this year.”

2020 Fintech 250 Highlights:

  • Unicorns: 32 of the 250 companies are valued at or above $1B as of their latest funding round
  • Funding trends: YTD, these 250 private companies have raised $10.3B in equity funding across 120 deals (as of 8/26/20)
  • Mega-rounds: Since 2019, there have been 87 mega-round ($100M+) equity investments to this year’s Fintech 250, with 35 of them in 2020 YTD (as of 8/25/20)
  • Global representation: 46% of the 2020 Fintech 250 are based outside the US. After the US, the UK is home to the most Fintech 250 companies (38), followed by India (20)

CB Insights released its last Fintech 250 in October 2018, where Cloud9 was featured the best in Capital Markets & Institutional Trading.

About CB Insights
At CB Insights, we believe the most complex strategic business questions are best answered with facts. We are a machine intelligence company that synthesizes, analyzes and visualizes millions of documents to give our clients fast, fact-based insights. Serving the majority of the Fortune 100, we give companies the power to make better decisions, take control of their own future, and capitalize on change.