by Cloud9 | Mar 10, 2020 | News
NEW YORK, March 10, 2020 – Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, has partnered with Business Systems (UK) Ltd (“BSL”), a specialist in call recording and workforce optimization solutions, to provide more robust and legally-compliant cloud-based recording solutions for institutional traders.
Through the collaboration, Cloud9 and BSL can provide customers with a more comprehensive recording management system that features a sleek, easy-to-use dashboard for viewing data. Cloud9’s purpose-built communication and data digitization platform captures voice conversations of institutional traders that can be repurposed for regulatory reporting, monitoring and trade reconstruction via BSL’s optimization platform.
“Institutional voice recordings have historically been one of the most unstructured forms of data in capital markets,” said Jerry Starr, CEO of Cloud9 Technologies. “By partnering with innovative and well-established firms like BSL, we’re unlocking new avenues for voice data so that financial institutions can remain compliant while making more informed, strategic decisions.”
“Firms in today’s financial sector need to be able to repurpose their data in numerous ways,” said Richard Mill, Managing Director at BSL. “As the industry evolves, as do the needs and demands of our customers. The marriage of BSL and Cloud9 allows us to provide the technical capabilities necessary to stay ahead of these changes as they unfold.”
The core module provides reporting and portal view into one or more recording systems and can be seamlessly integrated into existing workflows, addressing rising infrastructure costs faced by financial institutions and incentivizing them to leverage voice data more effectively. It has the ability to ingest voice, SMS, and IM chat data.
About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.
About Business Systems (UK) Ltd
Business Systems (UK) Ltd specializes in providing workforce optimization technology solutions and today ranks as one of the industry’s most experienced and innovative providers of call recording platforms. The company’s expertise covers systems design, project management, implementation and ongoing service delivery-support. BSL is the UK’s largest and most established independent call recording specialist extending its global reach through specific associated partners. Founded in 1988, the company has built an impressive reputation for implementing complex projects on time and counts amongst its clients, institutions such as The Bank of England and Standard Life.
MEDIA CONTACT
P.J. Kinsella
Paragon Public Relations
pj@paragonpr.com
+1.646.558.6226
by Cloud9 | Mar 4, 2020 | News
NEW YORK – March 4, 2020 – IPC, a leading provider of communications and networking solutions for the financial markets, and Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, announced today the launch of Disaster Recovery as a Service (DRaaS). The introduction of this state-of-the-art cloud-based offering for financial firms transforms the industry with a complete turnkey solution for voice trading disaster recovery. DRaaS is a SaaS service that allows traders to have ubiquitous access to a custom-designed virtual trading desk from any global location during an emergency.
“Political unrest, natural disasters, pandemic threats and a litany of other unpredictable events frequently jeopardize the most critical operations of traders,” said Bob Santella, Chief Executive Officer, IPC. “Continuous innovation is in IPC’s DNA and the launch of DRaaS, an industry first, is an example of us pursuing partnerships and constantly solving for some of the most pressing challenges facing financial market participants.”
“DRaaS, developed by our award-winning partnership with IPC, can protect your business’ most vital trading functions during a disaster,” said Gerald Starr, Chief Executive Officer, Cloud9. “DRaaS is transformational for the industry as all market participants can be empowered with a complete disaster recovery plan that requires little or no capital expense or infrastructure investment.”
DRaaS is underpinned by two award-winning solutions – IPC’s Connexus Cloud™ multi-cloud platform, a global ecosystem that interconnects more than 6,600 diverse capital market participants across 750 cities in over 60 countries, and Cloud9’s C9 Trader™ voice communications and analytics platform. DRaaS is agnostic to the customer’s existing voice technology and is designed to work with all trading systems and other endpoints. The annual DRaaS subscription model affords firms the ability to support any number of trading positions for their business contingency requirements through a plan customized for each trader’s configuration.
The DRaaS solution unites the best of IPC and Cloud9 technologies to address an underserved market requirement. Traders have access to the following voice trading features from any location during an emergency:
- Full-featured and customized soft turret interface on the user’s computer/laptop
- Access to all IPC trader voice services and trading counterparties
- Full voice recording and trading compliance
- Outgoing public switched telephone network (PSTN) calling
- Global intercom between all DRaaS users within the firm
- Global hoot & holler
Market participants interested in speaking to IPC and Cloud9 subject matter experts about DRaaS can schedule a meeting with us. We also encourage you to learn more at www.ipc.com and www.c9tec.com.
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About IPC
IPC is a technology and service leader powering the global financial markets. We help clients anticipate change and solve problems, setting the standard with industry expertise, exceptional service and comprehensive technology. With a customer-first mentality, IPC brings together one of the largest and most diverse global financial ecosystems spanning all asset classes and market participants. As the enabler of this ecosystem, IPC empowers the community to interact, transact and react to market changes and challenges, and we collaborate with our customers to help make them secure, productive, compliant and connected. Visit ipc.com and follow us on Linkedin and Twitter (@IPC_Systems_Inc).
About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit: c9tec.com.
Certain statements contained in this press release may be forward-looking statements. Any forward-looking statements are based on current expectations, assumptions, estimates and projection and involve known and unknown risks and uncertainties. Actual results may differ materially from any future results expressed or implied by these forward-looking statements.
by Cloud9 | Feb 19, 2020 | News
NEW YORK, February 19, 2020 – Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, has appointed Jim Miller as Chief Operating Officer (COO). In this role, Jim will guide product realization and rollout, as well as assist in defining business and market strategies across the organization, including the Company’s efforts to facilitate the integration of voice data and activity into the trader workflow.
Jim brings more than 30 years of fintech experience to his new position at Cloud9, with an extensive background in delivering innovative technology to the trading floor. Prior to joining Cloud9 as Head of Product and Development in 2018, Jim was CTO and Co-founder at InterNex Capital, where he led the technology planning and build for InterNex’s asset-backed alternative lending platform. As CTO of Creditex and co-founder and CTO of trueEX, Jim spearheaded the development of the award-winning trading platforms for the derivatives markets. Earlier in his career, Jim was the Director of US Credit Derivatives Technology at Barclays.
“Jim has been exceptional in driving our product development efforts and we are thrilled to announce his appointment as Chief Operating Officer, ” said Gerald Starr, CEO and co-founder of Cloud9. “With his wealth of first-hand experience in strategic planning, combined with his deep knowledge of the trading ecosystem, Jim will be invaluable in steering our operations as we continue to innovate and deliver high-performance voice collaboration and data services to institutional traders.”
Jim holds a Bsc in Computer Science from Virginia Tech. He also serves as a mentor to college students on business skills and startup ideas at StreetWise Partners and works as a volunteer supporting Habitat for Humanity International’s disaster and humanitarian relief work.
About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets.
MEDIA CONTACT
P.J. Kinsella
Paragon Public Relations
pj@paragonpr.com
+1.646.558.6226
by Cloud9 | Jan 28, 2020 | News, Product Updates
NEW YORK, January 28, 2020 – Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, and GreenKey Technologies (“GK”), a leader in AI-powered conversational analytics, have teamed up to provide the institutional marketplace with an innovative solution that will enable a more efficient and secure extraction of voice trading data. The collaboration will leverage Cloud9’s C9 Trader voice collaboration platform and GreenKey’s speech recognition (ASR) and natural language processing (NLP) engine within IPC’s Connexus™ Cloud financial ecosystem.
The collaboration will allow customers to “voice-populate” their desktop applications such as trade tickets, exchange clearing portals and CRM systems. The solution can also be used to structure C9 audio files into an organized list of quotes and trades, creating massive efficiencies for compliance officers needing to complete trade reconstruction. By providing institutional traders with premium analytics and monitoring capabilities of voice trading activity, firms are able to operate across a more interoperable and level playing field with no additional technology overhaul necessary.
“Voice trading remains an important part of the capital markets landscape. The ability to repurpose unstructured data will be crucial as the regulatory landscape evolves,” said Jerry Starr, CEO of Cloud9. “With Cloud9 and GreenKey’s data digitization and analytics capabilities, this collaboration ensures that the institutional marketplace is receiving the best of breed tools for voice trading.”
“Institutional OTC traders want the same level of analytic capabilities their colleagues in the electronic markets have enjoyed for two decades,” said Anthony Tassone, Founder and CEO of GK. “We’re excited to be working with Cloud9 to structure OTC voice data for their community.”
Through the collaboration, Cloud9 and GreenKey will be able to identify all products, pricing and counterparties within the C9 audio recording. Customers will then be provided with a full report detailing the data.
About GreenKey Technologies
GreenKey Technologies (GK) is the creator of a patented speech recognition (ASR) and natural language processing (NLP) platform that recognizes complex jargon across real-time audio and text sources and transforms them into actionable insights. GK helps financial market and emergency services professionals automate complex workflows. For more information, please visit www.greenkeytech.com.
About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication based solutions, with front-office focused data and transcription, purpose-built for the financial markets.
by Cloud9 | Sep 17, 2019 | News
NEW YORK, Sept. 17, 2019 /PRNewswire/ — IPC, a leading provider of communications and networking solutions for the financial markets, and Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, will visit the Nasdaq MarketSite in Times Square today.
IPC CEO Bob Santella and Cloud9 CEO Gerald Starr will together ring the Closing Bell in honor of their historic work on an advanced, open voice trading and collaboration solution that is set to transform the global financial markets.
“It is an honor to commemorate our firms’ next-generation cloud-based voice communication solution at this celebratory bell-ringing,” said Bob Santella, CEO of IPC. “Cloud9 and IPC are paving the way to become the platform of choice for the rapidly changing financial and trading communities.”
“In recognition of the global trading community of which IPC and Cloud9 are proud to be a part, we are joining together to celebrate the transformation in voice trading that we are empowering,” said Gerald Starr, CEO of Cloud9. “We are creating significant value for the industry overall by enabling a path to a cloud-based infrastructure and unified communication across channels.”
The companies’ integrated cloud-based service unites Cloud9’s C9 Trader™ voice communications and analytics platform, IPC’s Unigy™ trading communications platform and the Connexus™ Cloud financial ecosystem, providing the global trading community with a unified solution for endpoint connectivity, mobility, advanced data analytics and business continuity planning. Users and firms have access to one of the broadest worldwide communities of financial markets comprising top-tier buy-side and sell-side firms, inter-dealer brokers, trade life-cycle providers and other key market participants.
WHERE: Nasdaq MarketSite — 4 Times Square — 43rd & Broadway — Broadcast Studio
WHEN: Tuesday, September 17, 2019 – 3:45 – 4:00 p.m. ET
by Cloud9 | Aug 22, 2019 | News, Product Updates
Innovative, Compliant Cloud-based Communications Platform Set to Transform Global Financial Markets
NEW YORK, August 22, 2019 – IPC, a leading provider of communications and networking solutions for the financial markets, and Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, are working together to offer an advanced, open voice trading and collaboration solution. The integrated cloud-based service unites Cloud9’s C9 Trader™ voice communications and analytics platform, IPC’s Unigy™ trading communications platform and the Connexus™ Cloud financial ecosystem.
This agreement will provide the global trading community with a unified solution for endpoint connectivity, mobility, advanced data analytics and business continuity planning. Users and firms will have access to one of the broadest worldwide communities of financial markets comprising top-tier buy-side and sell-side firms, inter-dealer brokers, trade life-cycle providers and other key market participants.
Benefits of integrating these award-winning services for the global financial community include:
- Seamless access to one of the world’s most expansive voice trading communities
- Ease of transition to a cloud or hybrid environment
- Holistic data records and enhanced analytics capabilities
- Flexible subscription-based pricing that includes global end-to-end support
- Integration and interoperability with third-party workflow tools
“Our next-generation voice communication solution paves the way for Cloud9 and IPC to become the platform of choice for the financial and trading communities,” said Bob Santella, CEO of IPC. “By working together, we are delivering a range of voice solutions that meet all end-user needs and address the demands of a rapidly changing marketplace.”
“This agreement and the complementary nature of IPC’s and Cloud9’s businesses create significant value for the industry at large,” said Gerald Starr, CEO of Cloud9. “By working with IPC to deliver this transformative integrated solution, we’re enabling firms to build smarter, more profitable and compliant business relationships.”
“We were early investors of Cloud9 because we recognized the transformation on the horizon in voice trading,” said David Hudson, Global Co-Head, Digital & Platform Services, J.P. Morgan. “This partnership will provide the trading community at large a seamless upgrade and path to a cloud-based infrastructure – necessary steps to create a unified communications system across channels.”
In a major step forward, clients of both firms now have the option to select best-of-breed voice collaboration, telephony, data and compliance tools, creating a platform for more dynamic and efficient product development.
About IPC
IPC is a technology and service leader powering the global financial markets. We help clients anticipate change and solve problems, setting the standard with industry expertise, exceptional service and comprehensive technology. With a customer-first mentality, IPC brings together one of the largest and most diverse global financial ecosystems spanning all asset classes and market participants. As the enabler of this ecosystem, IPC empowers the community to interact, transact and react to market changes and challenges, and we collaborate with our customers to help make them secure, productive, compliant and connected.
About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets.
Press release
