September 23, 2016
by Carly Kilgore

NASDAQ Partners with Cloud9 to Bring Customers QuickLink

NASDAQ and Cloud9 have partnered to bring you QuickLink – the easiest way to build secure and reliable voice connections between OTC brokerages and the Nasdaq Futures Market (NFX).

OTC brokerage customers in the Nasdaq Futures Market (NFX) require speed and effective support, and with QuickLink, firms can use the Cloud9 Community to establish a button on their C9 Trader that directly connects them to NASDAQ, NFX Support, and NASDAQ Sales.

Cloud9’s low latency, HD Audio ensures that firms have a clear connection to NFX that they can use to communicate about executing trades, processing issues, and technical support.

To take advantage of this service just head over to the Community Screen in your C9 trader and create an invitation to the desk(s) of your choice.

nasdaq-group

Operations Support

Using Cloud9 QuickLink to contact NASDAQ provides a fast and reliable method for OTC brokerage customers to reach operations support.  A direct, always-on connection to the NFX Ops desk on the C9 Trader allows brokers to quickly resolve any technical issues or support inquiries, freeing up their time to focus on conducting deals.

Trader Support

Building a connection to the NASDAQ Facilitation Desk on the C9 Trader will allow brokers to speed up their workflow when conducting block trades on NFX. Voice provides a more efficient path when communicating about broken trades and trade execution, and Cloud9 features the most secure pathway for the transmission and storage of calls.

To learn more about this service, download the service overview sheet.