August 11, 2016
by Laura Sankowich

New Feature: Customer Reporting

Customer ReportingCloud9 has recently introduced customer reporting for Cloud9 administrators. These productivity and connection reports will ensure that admins have full oversight of the day-to-day activities of traders and that firms are connected to the right counterparties.

Firm Button Report

As a firm administrator, you need to make sure you have constant oversight of your users connections, and ensure that they have proper access to the right counterparties.  Cloud9 now offers visbility into each user’s connections in the form of a Connectivity report, as seen in the example below:

Firm Button Customer Reporting

User Oversight

Along with our Firm Button report, our Cloud9 Usage report enables you to review trends in user activity by day, week and month.  You can also export the data to Excel for closer review.

User Oversight Customer Reporting

 

To view these features, log in to your C9 Trader administrative portal.

To learn more about Cloud9 and why it is the most compatible voice communication platform for the trading floor, watch this quick overview. 

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