We’re proud to announce that Cloud9 Technologies has received the ISO 27001 Certification, the international standard that describes best practices for an information security management system (ISMS). Compliance with this certification validates that Cloud9 has implemented comprehensive information security practices that protect our users, their information, and their call record data in accordance with internationally-recognized standards.
ISO 27001 family of standards ensures the secure management of financial information, intellectual property, employee details, and third party information by assisting firms in establishing methodologies and meeting key objectives for implementing information security.
Cloud9 underwent in-depth testing and assessment by a third-party auditor to validate compliance with this standard. Maintenance of the certification requires an annual review and a three-year re-certification, giving Cloud9 users confidence that their data is continuously protected under these standards.
Since our founding, security has been top priority for Cloud9. Our robust security framework includes end-to-end, triple encryption security, that safeguards calls, recordings, and call data in transit and at rest. Achieving this certification provides independent validation regarding the company’s ability to safeguard calls, voice recordings, call data, and business information that they entrust to Cloud9.
“We’re proud to be internationally recognized as a leader in information security protocols and best practices. It is a testament to the dedication of our team in ensuring that we have every safeguard in place when dealing with user information,” said Cloud9 Technologies CTO, Leo Papadopoulos. “Data security is critical when dealing with the financial industry, and Cloud9’s ISO certification provides our users with the highest level of protection for their most sensitive communications.”
To continue this excellence in security and compliance, Cloud9 has employed a security management team dedicated to the prevention and monitoring of security threats as well as managing strict policies around escalation and rapid response.
Learn more about the importance of security in fintech.