by Cloud9 | Jul 15, 2020 | News
MELVILLE, N.Y. & LONDON, July 15, 2020 — Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, and Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, have joined forces to provide the financial services market with a fully compliant, cloud-enabled communications solution to support traders both on the trading floor and remotely, providing necessary flexibility as the industry continues to move to cloud-based platforms and work-from-home environments during and beyond the COVID-19 pandemic. This offering leverages Cloud9’s C9 Trader voice communication and analytics platform and Verint Financial Compliance with seamless integration into existing systems, addressing key compliance concerns around voice trading.
The combination of Cloud9’s industry-leading, cloud-based platform with Verint’s comprehensive offering for integrated communication capture, compliant records retention, secure data governance and advanced data analysis, gives financial institutions a powerful, enterprise-wide communication and compliance framework that alleviates obstacles and ensures traders remain within compliance parameters both remotely and on the trading floor. Through the analytics and open data APIs, customers have the ability to capture the most complete set of voice records and metadata and make this available to analytics tools for surveillance, transcription and data structuring purposes.
“With the disruption caused by the pandemic crisis and the consequent surge in remote working arrangements, traders need to operate outside traditional corporate-based environments. Cloud-based voice trading solutions are more important than ever, and ensuring these solutions fall within all compliance parameters is very important,” said Brian Hunt, Chief Administrative Officer and Head of Partnerships at Cloud9. “We’re excited to collaborate with Verint to provide a platform that provides organizations with optionality so that they can continue to operate in a compliant manner both on and off the trading floor.”
“While organizations are moving their operations and workflows to the cloud with traders and support staff shifting to working remotely, regulatory and compliance issues remain critical in this sector,” says Verint’s John Bourne, senior vice president, global channels and alliances. “During and beyond the current crisis, the combination of Cloud9 and Verint helps ensure that remote traders and on-site teams stay connected with clients, peers, and counterparties at all times without having to worry about compliance infractions around their communications environment.”
As part of the collaboration, Verint has API access to retrieve customer recordings—including voice streams and detailed metadata—directly from Cloud9’s C9 Trader soft dealerboard client or its cloud storage. Financial firms can benefit from an integrated, easily searchable data repository, a contextual view of communication records from different sources, robust data management, and simplified retrieval of all captured interactions to ease eDiscovery, monitoring and compliance evidencing.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization and cyber intelligence. Today, over 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2020, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
VERINT, ACTIONABLE INTELLIGENCE, THE CUSTOMER ENGAGEMENT COMPANY, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, GI2, FIRSTMILE, OMNIX, WEBINT, LUMINAR, RELIANT, VANTAGE, STAR-GATE, TERROGENCE, SENSECY, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.
About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.
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Verint Contacts:
Media Relations Investor Relations
Amy Curry Alan Roden
Verint Systems Inc. Verint Systems Inc.
amy.curry@verint.com
alan.roden@verint.com
Cloud9 Contacts:
Media inquiries:
P.J. Kinsella
Paragon PR
+1 973-255-7153
pj@paragonpr.com
by Cloud9 | Jul 8, 2020 | News
NEW YORK & LONDON, July 8, 2020 — Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, has integrated with SteelEye, a leading regulatory technology and data analytics provider, to offer the institutional marketplace an efficient solution to manage their regulatory and surveillance obligations for voice trade data.
With demand surging among financial institutions for ‘virtual trading floors’, the integration of Cloud9 into SteelEye enhances firms’ interoperability and simplifies their record-keeping, trade surveillance and regulatory reporting obligations.
The partnership enables firms to capture their Cloud9 voice trade data within SteelEye, alleviating the complexities and rising costs of regulatory compliance as firms gravitate towards long-term work-from-home policies. By combining Cloud9’s voice capture capabilities with SteelEye’s intelligent compliance and data platform, firms can seamlessly overlay their regulatory and financial data with their voice communications to facilitate effortless compliance and more easily identify market abuse risks including insider trading.
“As institutions transition towards more remote working conditions, cloud-based data solutions that simplify compliance and remove communication impediments are no longer a luxury; they’re essential,” said Brian Hunt, Chief Administrative Officer and Head of Partnerships at Cloud9. “We’re excited to be partnering with a trusted solution like SteelEye during such a transformational period in the market.”
“In this highly competitive financial landscape, it’s imperative that firms can quickly respond to changing market structures and regulatory demands,” said Helen Bevis, Head of Operations and Strategic Partnerships at SteelEye. “With increasing demands for cloud-based voice capture as firms support remote working, the collaboration between Cloud9 and SteelEye provides an efficient solution for the institutional marketplace.”
The combination of Cloud9 and SteelEye’s award-winning solutions addresses key regulatory mandates including MiFID II, EMIR, Dodd-Frank, SMCR and MAR.
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About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.
About SteelEye
SteelEye is a RegTech and data analytics firm that was established to reduce the complexity and cost of financial compliance and enable firms globally to manage their regulatory obligations through a single platform. SteelEye’s ability to bring together, cleanse, index, and analyse structured and unstructured data across all asset classes and communication types enables clients to effortlessly meet their regulatory needs because when all this data is in one place, compliance becomes both easy and cost-effective. And with everything under one lens, firms also gain fresh insight into their business, helping them improve their efficiency and profitability.
To date, SteelEye has launched solutions for record-keeping, trade reconstruction, transaction reporting, trade, and communications surveillance, best execution reporting, transaction cost analysis, and advanced analytics for regulations including MiFID II, EMIR, Dodd-Frank, SMCR, and MAR. For more information, visit www.steel-eye.com.
Media inquiries, please contact:
For Cloud9 Technologies
P.J. Kinsella
EVP of Media Relations, Paragon PR
+1 973-255-7153
pj@paragonpr.com
For SteelEye
Emmy Granström
Marketing Director, SteelEye
+44 (0) 203 176 8306
emmy.granstrom@steel-eye.com
by Cloud9 | Mar 10, 2020 | News
NEW YORK, March 10, 2020 – Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, has partnered with Business Systems (UK) Ltd (“BSL”), a specialist in call recording and workforce optimization solutions, to provide more robust and legally-compliant cloud-based recording solutions for institutional traders.
Through the collaboration, Cloud9 and BSL can provide customers with a more comprehensive recording management system that features a sleek, easy-to-use dashboard for viewing data. Cloud9’s purpose-built communication and data digitization platform captures voice conversations of institutional traders that can be repurposed for regulatory reporting, monitoring and trade reconstruction via BSL’s optimization platform.
“Institutional voice recordings have historically been one of the most unstructured forms of data in capital markets,” said Jerry Starr, CEO of Cloud9 Technologies. “By partnering with innovative and well-established firms like BSL, we’re unlocking new avenues for voice data so that financial institutions can remain compliant while making more informed, strategic decisions.”
“Firms in today’s financial sector need to be able to repurpose their data in numerous ways,” said Richard Mill, Managing Director at BSL. “As the industry evolves, as do the needs and demands of our customers. The marriage of BSL and Cloud9 allows us to provide the technical capabilities necessary to stay ahead of these changes as they unfold.”
The core module provides reporting and portal view into one or more recording systems and can be seamlessly integrated into existing workflows, addressing rising infrastructure costs faced by financial institutions and incentivizing them to leverage voice data more effectively. It has the ability to ingest voice, SMS, and IM chat data.
About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.
About Business Systems (UK) Ltd
Business Systems (UK) Ltd specializes in providing workforce optimization technology solutions and today ranks as one of the industry’s most experienced and innovative providers of call recording platforms. The company’s expertise covers systems design, project management, implementation and ongoing service delivery-support. BSL is the UK’s largest and most established independent call recording specialist extending its global reach through specific associated partners. Founded in 1988, the company has built an impressive reputation for implementing complex projects on time and counts amongst its clients, institutions such as The Bank of England and Standard Life.
MEDIA CONTACT
P.J. Kinsella
Paragon Public Relations
pj@paragonpr.com
+1.646.558.6226
by Cloud9 | Aug 22, 2019 | News, Product Updates
Innovative, Compliant Cloud-based Communications Platform Set to Transform Global Financial Markets
NEW YORK, August 22, 2019 – IPC, a leading provider of communications and networking solutions for the financial markets, and Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, are working together to offer an advanced, open voice trading and collaboration solution. The integrated cloud-based service unites Cloud9’s C9 Trader™ voice communications and analytics platform, IPC’s Unigy™ trading communications platform and the Connexus™ Cloud financial ecosystem.
This agreement will provide the global trading community with a unified solution for endpoint connectivity, mobility, advanced data analytics and business continuity planning. Users and firms will have access to one of the broadest worldwide communities of financial markets comprising top-tier buy-side and sell-side firms, inter-dealer brokers, trade life-cycle providers and other key market participants.
Benefits of integrating these award-winning services for the global financial community include:
- Seamless access to one of the world’s most expansive voice trading communities
- Ease of transition to a cloud or hybrid environment
- Holistic data records and enhanced analytics capabilities
- Flexible subscription-based pricing that includes global end-to-end support
- Integration and interoperability with third-party workflow tools
“Our next-generation voice communication solution paves the way for Cloud9 and IPC to become the platform of choice for the financial and trading communities,” said Bob Santella, CEO of IPC. “By working together, we are delivering a range of voice solutions that meet all end-user needs and address the demands of a rapidly changing marketplace.”
“This agreement and the complementary nature of IPC’s and Cloud9’s businesses create significant value for the industry at large,” said Gerald Starr, CEO of Cloud9. “By working with IPC to deliver this transformative integrated solution, we’re enabling firms to build smarter, more profitable and compliant business relationships.”
“We were early investors of Cloud9 because we recognized the transformation on the horizon in voice trading,” said David Hudson, Global Co-Head, Digital & Platform Services, J.P. Morgan. “This partnership will provide the trading community at large a seamless upgrade and path to a cloud-based infrastructure – necessary steps to create a unified communications system across channels.”
In a major step forward, clients of both firms now have the option to select best-of-breed voice collaboration, telephony, data and compliance tools, creating a platform for more dynamic and efficient product development.
About IPC
IPC is a technology and service leader powering the global financial markets. We help clients anticipate change and solve problems, setting the standard with industry expertise, exceptional service and comprehensive technology. With a customer-first mentality, IPC brings together one of the largest and most diverse global financial ecosystems spanning all asset classes and market participants. As the enabler of this ecosystem, IPC empowers the community to interact, transact and react to market changes and challenges, and we collaborate with our customers to help make them secure, productive, compliant and connected.
About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets.
Press release
